JoinWeb is sensitive to protecting the private information that our customers and visitors provide to us. We also want you to have the opportunity to obtain interesting and useful information, products and services through JoinWeb. The loyalty of our customers is very important to us and we hope this policy will underscore our commitment to making sure your experience with us is a good one.
Customer information is information such as name, address, telephone number, and credit card information -- information that identifies a particular individual or business. JoinWeb collects and stores customer information in the following ways:
As part of a customer's registration for JoinWeb's services, customers must provide their user name, address, telephone number(s), company name (if applicable), and credit card or other billing information.
We confirm your requested e-mail address(es) or domain registration(s) or Web site(s). Depending on the JoinWeb service(s) you select, we will give you a JoinWeb user ID number and one or more passwords that you must use to access and receive the services. We retain this information in our customer databases.
If you purchase other goods or services from JoinWeb through our Web Site, we will also collect your billing information.
How We Use Customer Information
The customer information that we collect during the registration process is or may be used:
Except under the circumstances described above, we do not disclose customer information to third parties.
Changes to Your Customer Information
You may review and update the information you provide to us as part of the registration process by using the Account Management web page at:
Voluntary Customer Surveys
If you have been with JoinWeb for a while, you most likely know that we periodically conduct both business and individual customer surveys. We encourage all of our customers to participate in these surveys because they provide us with important information that helps us to improve the types of services we offer and how we provide them to you. Your personal information and responses will remain strictly confidential, even if the survey is conducted by a third party. Please remember that your participation in our customer surveys is voluntary.
How We Use Customer Survey Responses
We take the information we receive from individuals responding to our Customer Surveys and combine (or aggregate) it with the responses of other JoinWeb customers to create broader, generic responses to the survey questions (such as gender, age, residence, hobbies, education, employment, industry sector or other demographic information). We then use the aggregated information to improve the quality of our services to you, and to develop new services and products. The aggregated information may be shared with third parties.
Web Site Use and Navigation Information
Each time a user visits our Web Site, certain anonymous use and navigation information is collected by our servers. This information is aggregated and anonymous. It tell us how our Web Site is used and navigated, including the number, frequency and duration of visits to each Web page.
Like customer survey information, we use the anonymous, aggregated information to improve the content and navigation features of our Web Site. We also may use the anonymous, aggregated information to enable JoinWeb Partners or advertisers to evaluate whether to post advertising banners or other material on the JoinWeb Web Site.
Like most Web sites, JoinWeb makes use of browser "cookies". Cookies are files written to a user's hard disk and read by server programs to inform a Web site if the user has previously visited that site.
Please select a legal note:
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